Mallo · Security
How Mallo protects your data
Mallo is built around personal reflection—so data protection matters. This page is a plain‑English overview of our security posture and the controls you have. For the legal details, see the Privacy Policy.
What data we handle
To provide core features (daily check-ins, persistent memory, weekly recap), Mallo may process:
- Conversation content (messages you send and receive).
- Memory content (things Mallo remembers to keep the thread).
- Usage and purchase events (to improve the product and manage subscriptions).
Encryption & transport security
When data is transmitted between your device and our systems, we use encryption in transit (HTTPS/TLS). This helps protect data from interception while it moves across the network.
Where processing happens (providers)
Like most modern apps, we rely on a small set of providers to operate Mallo (e.g. AI response generation and subscriptions). The current list is described in our Privacy Policy and may include:
- Google AI services (to generate responses).
- RevenueCat (to manage subscriptions and restore purchases).
- Analytics (to understand product usage and improve reliability).
Your controls
- Export your data: available in the app’s Privacy/Data settings.
- Delete your data: you can delete app data from the same settings area.
- Ad tracking choice (iOS): when applicable, tracking respects Apple’s App Tracking Transparency prompt.
Reporting a security issue
If you believe you’ve found a security issue, please email us at tmproduction886@gmail.com with steps to reproduce and any relevant details.